Frequently Asked Questions
Yes. Spark Candles specializes in custom candle manufacturing, private label production, white label candles and bulk programs for brands, retailers, agencies and corporate partners. We produce candles under your brand using your selected vessels, fragrances and packaging.
We work with brands, procurement teams, marketing agencies, retailers, hotels, spas, subscription box builders, corporate gifting programs, e-commerce companies and marketing agencies. Whether you’re launching your first line or scaling an existing one, we support both small batch and large production runs for businesses of all sizes across every industry.
All candles are hand-poured in our production studios in the USA and Canada. Our U.S. factory is in Boca Raton, FL, and our Canadian factory is in Toronto. We manufacture for North American and international brands seeking reliable, high-quality production.
MOQs vary based on vessel styles, in-stock availability and packaging requirements. Our MOQ for most in-stock styles (link) is 100+ units per SKU (design/scent), 250+ units for custom color glass (link), 500+ for special-sourced vessels, and most retail partners purchase at 1,000-5,000+ units per SKU for more cost-effective candle collections for resale. Share your project details (link) and we'll provide multiple pricing tiers so you can compare.
Lead times depend on project scope and availability of materials. Standard production times for less than 500x candles are about 3x weeks from artwork approval, and 6x weeks for projects with custom Pantone color glass or custom printed packaging. Orders of 1,000+ candles are produced in about 8x weeks, and rush production is available for all projects.
Yes. White label candles use our existing vessels and fragrances with your branding applied. Private label candle collections allow for more customization and branding opportunities, with special sourced vessels, custom fragrances (link) and more branded layers such as custom printed matchboxes (link) and other accessories.
Yes. You may choose from our existing Signature Fragrances (link) or work with us on developing your own Brand-Inspired Custom Fragrance (link). Our expert perfumers can also match or recreate existing scent profiles if you have a candle brand or scent that you love, or want to adjust to match your brands' identity. Custom fragrance development is a fun process where we touch base on guidance and inspiration, then prepare and ship multiple rounds of scent samples, connecting between them for feedback and revisions, as we narrow down your final selection. Most are developed in 2-3x rounds in about 4x weeks.
Yes! Our perfumers can absolutely recreate a fragrance using an existing candle or perfume for inspiration. The designer assigned to your project will gather this information ahead of developing your custom fragrance, and usually purchase the candle or perfume for guidance so our team can get started.
Candles produced by our studio use only all-natural waxes. We offer pure soy, pure soy/coconut, and beeswax options, which contain no paraffin or other petroleum products.
Yes! You can order a sample from a previous project of any style offered in our Sample Bundle Kit (link)
Otherwise, you can experience Spark Candles by placing an order in our Spark Gift Shop (link)
To sample our Signature Scent Blends, we offer a Welcome Pack with your choice of 12x 1oz sample candles.
Yes. We partner with brands that already have established specifications and need a reliable long-term domestic manufacturing partner. If you have an existing product line, we can evaluate your formulas and production requirements, and offer suggestions on how to recreate and improve your candle collection with Spark.
Yes, you can submit print-ready artwork using your own design at no charge. Your account rep will help provide artwork specs based on your vessel and project.
General Custom Artwork Specs:
Submit print-ready artwork files as .ai, .psd, .pdf, or .jpg (hi res, minimum 300dpi)
Must be setup in CMYK
Include 1/8" bleed
Outline fonts or send font files
Minimum font size is 5.5pt
Final artwork approval is required from the client prior to going to production. Please check proof carefully. Spark Candles is not responsible for misprinted spelling of names, dates, barcodes, or color settings.
If a specific Pantone is required, ordering a branded sample is recommended.
Due to the handcrafted nature of our products, all custom orders are final sale and non-refundable.
Bulk orders require signed artwork approval from the client prior to going to production. Spark Candles is not responsible for misprinted spelling of names, dates, barcodes, or color settings. If a specific Pantone is required, please confirm this and other design details with your project lead before approval.
If any items are damaged during transit, please take pictures of the shipping boxes, the damaged items, and provide them within 5 business days so our team can help file a shipping claim on your behalf.
We accept bank transfer, ACH, wire transfer and all major credit cards.
Note: All wholesale and custom orders must be paid in full upon placing the order.
Inventory changes daily and we are unable begin custom design services or reserve materials without paid order confirmation.
We offer free shipping across the contiguous U.S. and Canada on all bulk custom candle orders. Orders are shipped via ground or LTL freight, and expedited shipping options are available at cost and pricing is provided once your order details have been finalized. Note: Our offices are not open to the public for pickup.
Effective Date: January 1, 2025
At Spark Candles, your privacy matters to us. Whether you’re browsing our website, submitting a custom order, or reaching out for a quote, we’re committed to protecting your personal information and using it responsibly.
When you interact with us, we may collect certain details such as your name, email address, phone number, shipping and billing addresses, and customization preferences like scent or branding information. This data is typically collected when you fill out a form, request a quote, or place an order. We may also collect technical data—like your IP address, browser type, and pages visited—automatically through cookies or similar technologies, to help us understand how people use our website and improve their experience.
We use the information you provide to fulfill custom orders, respond to inquiries, communicate about project details or delivery, and—if you’ve opted in—send you occasional updates or promotional content. We do not sell or rent your personal information to third parties.
In order to provide services such as payment processing, shipping, or email communications, we may share limited information with trusted third-party providers like Stripe, PayPal, UPS, and our marketing platforms. These partners are required to keep your data secure and confidential and only use it to support our services.
We retain your personal information only for as long as necessary to complete transactions, deliver support, meet legal obligations, or keep you informed if you’ve joined our mailing list. You may contact us at any time to request access to your data, correct or delete it, or withdraw your consent to receive marketing communications.
We take data security seriously and use secure technologies and internal safeguards to protect your information. However, no transmission over the internet can be guaranteed to be completely secure, and by using our website, you acknowledge this risk.
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with a revised effective date. If you have questions about how your information is used or stored, please feel free to contact us atinfo@sparkcandles.comor by mail at 5700-100 King St. W., Toronto, ON, M5X-1C7