Effective Date: January 1, 2025
At Spark Candles, we respect your privacy. When you browse our site, request a quote, or place a custom order, we may collect personal details such as your name, contact info, address, and order preferences. We also gather basic technical data (e.g., IP address, browser type) to better understand how visitors use our site.
We use this information to fulfill orders, respond to inquiries, and—if you’ve opted in—send occasional updates. We do not sell or rent your personal data.
To deliver our services, we may share limited information with trusted third parties such as payment processors (e.g., Stripe, PayPal), shipping providers (e.g., UPS), and email platforms. These partners only access the information needed to support your order and are required to handle it securely.
We keep your data only as long as necessary for orders, support, legal compliance, or communication. You can request access to your data, corrections, removal, or opt out of marketing at any time.
We take data security seriously and use appropriate safeguards, though no online system is fully risk-free. By using our website, you accept this limitation.
We may update this Privacy Policy occasionally. For questions or requests, please contact us at info@sparkcandles.com or by mail at 5700-100 King St. W., Toronto, ON, M5X-1C7.